This privacy notice explains how StitchCraft handles personal data when you use the website, contact us, or request tailoring and clothing alteration services in Antofagasta. It is written in plain language and covers the information we collect, why we use it, and the choices available to you.
Privacy data overview
When you contact StitchCraft or submit a form, we may process your name, email address, phone number if you provide it, your inquiry message, and your service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.
We receive data when you use the contact form, send an email, call us, or arrange a fitting appointment. Technical information is collected through normal website operation and helps us deliver pages, respond to messages, and protect the site from misuse.
We use essential cookies to support page delivery, form handling, and other core functions. We also use cookies that remember your privacy choices. We do not confirm analytics or advertising cookies as active on this site.
You can manage cookie preferences through your browser settings. We use cookies only for essential site operation and to remember privacy preferences. We do not state that analytics or marketing cookies are active.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We process information to answer inquiries, arrange and manage appointments, assess garments and service preferences, provide quotes and project updates, support website security, and maintain technical delivery of the site. In a tailoring context, this may include using your contact details and project notes to coordinate fittings, approvals, and collection.
We may share limited data with operational providers that help us run the website, deliver messages, or support technical functions. These parties are expected to use the information only for the service they provide and to keep it confidential where appropriate.
We may share personal data with public authorities if we are required to do so by law, court order, or a valid legal process. We may also disclose information when needed to protect our rights, our users, or the security of the website.
You may ask to know what information we hold about you, request correction of inaccurate details, or ask for deletion where the law allows it. You may also object to certain processing or ask us to limit use of your data in appropriate cases.
To exercise a privacy right, send a clear request using the contact details in this notice and describe the information or action you are asking for. We will review the request and respond within the time required by applicable law, subject to any lawful exceptions.
Contact and project records are retained for the period needed to manage the request, complete the work, handle follow-up, and meet accounting or legal requirements. When data is no longer needed, we delete it or make it non-identifiable where that is appropriate.
If we make a material change, we will revise this page so the current version is available on the website. The date of the latest update should be checked before you submit new information.
